Privacy Policy

 PushApp ("we", "us", or "our") is a service owned and operated by Mehery SocCom Pvt Ltd, a company registered in Mumbai, India. This Privacy Policy explains how we collect, use, and protect your information when you use our services, including our website, software, and communication platforms (the “Service”).

By using PushApp, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

a. Account Information

Includes your name, email address, company name, billing information, and any details you provide while registering or subscribing.

b. Usage Data

We collect technical and usage data including:

• Logs of interactions with our platform
• IP address
• Device identifiers
• Operating System version
• Approximate geolocation
• App-related events, such as:
  • App installs
  • App opens
  • App interaction events (e.g., taps, scrolls, form submissions)
  • Time spent on screens, clicks, and session duration

c. Customer Data

Any data or content you submit through our platform (e.g., notification campaigns, user data uploads) is treated as confidential and owned by you.

2. How We Use Your Information

We use your data to:

• Provide and operate the Service
• Monitor performance and ensure system stability
• Communicate with you (e.g., support, billing, updates)
• Improve product features and user experience
• Ensure legal compliance
• Write white papers, reports, and insights on industry trends using only aggregated and anonymized data — never in a way that identifies individual users or customers.

3. Data Sharing

We do not sell your personal data.

We may share data only under these conditions:

• With trusted service providers (e.g., analytics, support tools) under strict data processing agreements
• To comply with legal obligations or respond to lawful requests

Note: Although our infrastructure is hosted on a third-party cloud provider, we do not voluntarily share customer data with them. The data remains under our control, used only for hosting purposes.

4. Data Retention

We retain your data for the duration of your subscription. Once your subscription ends:

• Your account and data will remain accessible for 3 months
• After this 3-month period, all associated data will be permanently deleted from our systems unless legally required to retain it longer

You may also request deletion at any time by contacting us (see contact section below).

5. Security

We implement industry-standard encryption and access controls to protect your data. While we take reasonable precautions, no method of electronic transmission or storage is 100% secure.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Request correction or deletion
• Object to certain processing activities
• Withdraw consent at any time

To exercise these rights, contact us at legal@mehery.com

7. Cookies & Tracking

We use cookies and similar technologies for:

• Functionality and session management
• Usage analytics
• Performance monitoring

You can control cookies through your browser settings.

8. Children’s Privacy

Our Service is not intended for individuals under 13 years of age. We do not knowingly collect data from children.

9. International Data Transfers

Your data may be stored or processed in jurisdictions outside your country. By using our Service, you consent to such transfers, provided they are compliant with applicable data protection laws.

10. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes will fall under the exclusive jurisdiction of the courts of Mumbai, Maharashtra, India, where Mehery Soccom Pvt Ltd is registered.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are significant, we will notify you via email or through the platform.

Contact

If you have questions or concerns about this policy or your data, contact us at:

legal@mehery.com
Mehery SocCom Pvt Ltd
Mumbai, Maharashtra, India